Are More Facebook Likes Better?
October 23, 2011
Recently a client asked what I thought about the businesses on Facebook who seem to be obsessed with boosting the number of “likes” of their business page… and here’s my two-cents:
Boosting your numbers and trying to prove how popular you are is just like old-school “blast and pray” advertising. You blast as much “stuff” into the universe as possible and pray something sticks and someone will buy. And we all know where old-school tactics got us; broke and customer-less, right? 
So here’s the thing: like ANY marketing, our goal is to attract the right people – people who are potential clients or can refer them, right? We don’t market to just anybody any more, we’re way beyond that. We’re smarter and have better tools. Do you want a million ‘anybodies’ to “like”, “follow”, “add” or “friend” you? Or fewer people who are genuine prospects who might actually buy from you?
Think about it: If you’re a company that sells Social Media Services to small business owners do you really want grandmas, teenagers and die-hard 9-5ers as your “fans”? Sure, a few of them may know “someone”… but is that really where you want to spend your time and resources? And do these people really want to read what you have to post? Probably not – and 99% of the will end up blocking or ignoring you. So why in the world would you want to campaign to attract a gazillion of the “wrong” people?
My thing is this: as with most things in life – and especially marketing – I’ll take quality over quantity any day. I want fans, friends, and followers who are actually interested in the content I post, and will engage with me – and maybe even buy something or refer someone to me some day – not block or ignore me.
So instead of measuring your success by the number of “likes” your page has, I’d measure engagement. How often do people comment on your posts? How many different people comment? Are they the types of people you’d like to do business with? If not, then it might be worthwhile to focus on attracting and recruiting those you want to do business with, rather than just anybody. (AnybodyWho is NOT a Target Market!)
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Are You Networking Wrong?
October 9, 2011
We all know that word of mouth is the best marketing tool there is. Why? Because when someone tells a friend, family member, neighbor, or colleague how good you are, you’ve already overcome the biggest hurdle to making a sale – trust.
Networking is a great tool for building a referral network and increasing word of mouth business because it allows people to see you, hear you and watch you over time and that builds trust.
There are a ton of networking opportunities out there for business owners. Including Chamber of Commerce events, Business Networking Internatio
nal (BNI), LeTip, Successful Thinkers, and dozens of others. Then there are the professional and social groups and associations, Rotary, Kiwanis, Soroptomist, etc. If your goal is to meet people who will help your business grow, then not all groups are created equal and like any marketing tool, it is important to have a strategy and to choose wisely.
Here are 4 things to consider before joining any networking group or association:
- What is your goal – As a business owner I’ll admit my #1 goal is to meet people who can help me make my business a success. Whether they are are potential clients, people who have access to and can introduce me to potential clients, or successful business owners I can learn from. Every group I’m involved in – whether it’s networking, charity, Chambers, or a committee, I join with that goal in mind. Some of you might think this sounds selfish and self serving, but it isn’t. I was doing volunteer and charity work long before I became a business owner. The only difference is now instead of stuffing envelopes or volunteering at bake sales I’m on committees and boards of directors – places where I can meet the people who can help my business while I’m giving back to the community. All I’m saying is that as business owners we need to be mindful of where we invest our time.
- Who attends the group – This is huge. I am asked to attend networking events all the time, but my target market are 7 figure businesses – and if a networking groups consists mostly of start-ups and home based businesses, that isn’t’ the best use of my time and resources. Who is your target market? When considering a group or event ask yourself, is it going to help you get exposure to that target market? If not, you should probably pass.
- What is the cost of membership – I want to wipe out a common misconception and make one thing very clear here: NO NETWORKING GROUP IS FREE. Sure, maybe there are no membership dues but time is money and for most of us, our most precious commodity. So when considering the cost of membership I want you do this exercise:
a). Multiply your hourly rate or wage x (the number of hours at the meeting + the number of hours spent on follow up coffees, lunches, phone calls + travel time)
b). Add the cost of coffee, lunches, dinners, drinks, mileage, bridge tolls,
c). Add up any dues or fees paid
d). Now add the totals of a, b and c together – this is the total cost of membership.
e). Now I want you to divide the total cost of membership by your average sale amount to figure out how many clients you’d need to make this investment worthwhile. Think about the networking you’ve been doing, is it paying off? I bet you’re going to be surprised
4. Analyze the clients you’re getting: Ok, so speaking of your average sale amount – take a look at the clients you are getting from networking; calculate the average sale amount AND the profit margins, do they match up to average? Technically, both numbers should be higher than average if you’re networking in the right places, because they come to you pre-qualified and ready to buy because that trust hurdle has been overcome. If they aren’t you may be networking in the wrong places.
Remember no marketing tactic is going to give you the results you need if you don’t put some strategy behind it. Plan. Analyze. Think. Take a look at these 4 tips the next time you are thinking about going to another networking event or volunteering for another committee! Remember, time is money!
What do you think?Leave your comments here.
By the way, if you liked this post, I’d really appreciate your Retweet!!! Thank you.
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+Carolyn Higgins, President of Fortune Marketing Company
- Carolyn Higgins, President of Fortune Marketing Company specializes in helping small to medium sized businesses get the customers they need to sell more, increase profits and achieve all of their business and personal goals. We do this by implementing and managing marketing systems based on data and strategy - there is no guess work. For more information visit us at: FortuneMarketingCompany.com. We'd be glad to help!
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